To test your system, we have a short recorded web seminar to use for testing. Make sure your volume is adjusted. We encourage you to test your system prior to attending a live event. You can test your system here. System Requirements
Requires Windows operating system
Internet Explorer Browser (will not work with Firefox, Safari, etc)
Windows Media Player (suggest getting the latest from Microsoft)
Disable all pop ups blockers
Shut down all other applications and streams (anything that may be using bandwidth)
What internet speed is required to watch live shows?
We suggest 384 Kbps constant bit rate.
Why can I watch pre-recorded shows fine but not live shows?
You may be experiencing bandwidth issues. Our pre-recorded shows buffer while downloading and viewing. The pre-recorded shows are progressive downloads and do not require as much bandwidth. Our live shows do not buffer, they stream at a constant bit rate. The live shows require 384Kbps download speed.
Why can I see the video and slides but cannot hear the audio?
You may be experiencing bandwidth issues.
Why can I hear the audio but cannot see the video?
Make sure you have the latest Windows Media Player installed. You may be experiencing bandwidth issues .
Why is the topic I want to register for no longer listed on the schedule?
We update the schedules 1 day prior to the live event in order to prepare for our live shows. We may also remove the show if all of the seats are filled. We have limited seats available, so if the topic is popular and the seats fill quickly we will re-schedule the same topic for another date.
Can I get training on your products while attending your live Automation Talk shows?
Our AutomationTalk shows are meant to market our products and show customers capabilities and resources. AutomationDirect offers Free online training videos at: learn.automationdirect.com. Interconnecting Automation also offers chargeable online training videos and school courses.
How often do you have live events?
We typically have one every other week if our schedules allow. It takes a handful of people to create and host a live event so it is not an easy task. We take great pride in our content for our customers and only want to generate events that will give our customers the information they are looking for.
Can customers suggest topics for live events and tutorial videos?
Yes, we love to hear from our customers and we value their input. We created these information and training sites for our customers, so we really want to hear what our customers want to see and hear.
How can we contact you?
If you have a comment or question about AutomationTalk or Learn.Automationdirect.com, please feel free to email Shane Crider the host of AutomationTalk at live@automationdirect.com. If you need sales or support for one of AutomationDirects products, please call or email our sales team or our award winning tech support team. You can find more info on how to contact AutomationDirect here.
I can not get connected to the live or recorded presentation.
Make sure you have the latest Windows Media Player installed on your computer. You can find it here or do a search for "windows media player".
Why is my connection slow and the presentation keeps cutting out?
Make sure you have all other applications closed while viewing our presentation. We are streaming video which takes up memory and bandwidth, so for the best viewing experience you will need to allow your computer to run as fast as possible.
Will you host events that are more “tutorial” so I can learn more about how to “use” your products?
In the past our webinars were both information on the product as well as how to use the products. With our new systems, we tried to move our “training” to learn.automationdirect.com and host many recorded videos that will show you how to use the products. Here at AutomationTalk we are now focusing more on informing our customers of new and useful products that they may not know about.
Why are the live and recorded shows are being blocked on my webpage?
Make sure you have turned off any blocking software and pop-up blockers.
Why will my web browser not allow me to watch an AutomationTalk show?
You are required to use Windows Internet Explorer in order to watch the shows.
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